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Search FAQs
 

Q1 : Can I order a custom mirror size not offered on the site?
Q2 : How will I hang my custom framed mirror?
Q3 : How do I pick the best frame for my mirror?
Q4 : I don't live in the Metro Vancouver area. Can you ship my mirror?
Q5 : What sizes of mirrors do you offer?
Q6 : I want a round or oval mirror. Can you help me?
Q7 : What kinds of mirror edges do you offer?
Q8 : How thick are your mirrors?
Q9 : Why do I have to select "fitting" when ordering my framed mirror?
Q10 : Why would I order a bevelled mirror if I am having it framed?
 

Q1 : Can I order a custom mirror size not offered on the site?
At this time, we can only supply the sizes shown on the webpage. However, if you have an unframed rectangular or square mirror of any size, we are more than happy help you complete your decor piece. You can stop by our warehouse to select the perfect frame, then leave the mirror with us for fitting.
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Q2 : How will I hang my custom framed mirror?
Your mirror will have any necessary hardware attached when you pick it up, and we will also supply you with whatever hardware you need for your wall. Most mirrors will have hooks affixed to either side, with picture framing wire strung between them. Depending on the size of your mirror, you will receive one or two hooks which can be hammered into the wall. The picture framing wire will be hung on these hooks and your mirror will hang securely on the wall.
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Q3 : How do I pick the best frame for my mirror?
The first thing to consider is the existing decor in the room where your mirror will be hung. If you favour stark white walls and geometric furniture, you may want to pair your mirror with a high gloss black reverse scoop frame, or a matte white, sharp angled frame. If your room is classic with warm tones, we have a great selection of Victorian and other metallic-gilded frames that range from a simple curved face to ornate decoration. If you are unsure what frame is best for your mirror, feel free to pop into our store and browse our large selection of frames. Our staff is always happy to offer suggestions and advice about the best frame for your unique decor style.
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Q4 : I don't live in the Metro Vancouver area. Can you ship my mirror?
Unfortunately, we do not offer shipping for our mirrors at this time, due to the cost of shipping large items and the fragility of the glass. We are happy to hold onto your mirror for you until your next visit to the city. Alternately, please browse our extensive selection of Picture Frames. We can certainly ship your frame, and you can purchase a mirror locally.
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Q5 : What sizes of mirrors do you offer?
We offer mirrors with a 1-1/4" bevelled edge in:
  • 16x20"
  • 20x24"
  • 24x30"
  • 24x36"
  • 32x40"
Our flat, unbevelled mirrors are available in:
  • 32x40"
  • 36x48"
  • 40x60"
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Q6 : I want a round or oval mirror. Can you help me?
Because a special kind of frame moulding is needed to create rounded frames, we are unable to accommodate this request. We only offer rectangular mirrors, and can frame any rectangular or square mirror.
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Q7 : What kinds of mirror edges do you offer?
We have mirrors with a 1-1/4" bevel, and straight-edged mirrors available in a variety of sizes.
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Q8 : How thick are your mirrors?
Our flat, unbevelled mirrors are 1/8" thick. Our bevelled edge mirrors are 1/4" thick.
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Q9 : Why do I have to select "fitting" when ordering my framed mirror?
The fitting option is required because all our frames are custom made when you order. This means we must measure the mirror to ensure the frame is exactly the right size (if the mirror measurement is off by even 1/8" the fit can be compromised). Once the frame is constructed, we place the mirror as well as the backing into the frame and secure the backing in place with the appropriate hardware. We also attach hanging hardware to the back of the back of the frame, and supply you with the necessary wall attachments.
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Q10 : Why would I order a bevelled mirror if I am having it framed?
About an inch of the bevelled edge will show around the outside of your mirror once it is framed. The bevel creates a nice sparkle on the glass and gives the mirror a finished look that is lacking with a flat mirror.
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If you don't find the answer you're looking for here, please contact us.
 
 
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